EXCHANGE:
Any product bought from RANGMEEN’s online store can be exchanged from the Online Store ONLY, provided it is unused and still has the label and tag in their original state (We do not offer exchanges unless we deliver the incorrect order or the product is damaged). This policy is applicable to local orders only.
i - For international orders, we do not offer exchanges unless we deliver the incorrect order or the product is damaged.
ii - For products bought on sale price we do not offer exchange or return unless a customer receives a damaged item.
Exchange Policy is only liable within 3 working days after the goods are delivered.
EXCHANGE PROCEDURE:
RANGMEEN does not offer an exchange/refund once the order is processed. However, you are eligible for an exchange if we have delivered a wrong item to you or the one you received is faulty or damaged. In that scenario you can contact our customer services center by emailing us at contact@rangmeen.com along with your order number and pictures of the defective item.
ORDER MODIFICATION POLICY:
Customers can request changes to their orders before dispatch by contacting our Customer Service Team via WhatsApp, Helpline, Instagram, or Email.
For paid orders, changes cannot be made in any case after the order is booked.
ORDER CANCELLATION:
You may cancel your order within 24 hours before the order has been processed. Once the order has been shipped, you will receive a shipping confirmation via email that will contain the tracking information. As soon as the product has been shipped, our exchange policy will be applicable. RANGMEEN has the authority to cancel orders for reasons such as; the item is out of stock, pricing errors, or the credit card payment declined by the issuing financial institution.
For paid orders, changes cannot be made in any case after the order is booked.
Exchange & Refund Policy:
At RANGMEEN, we are committed to ensure the highest level of services. Whilst, we hope you are delighted with your order and we do not offer any return or exchange under normal conditions. We only offer "Conditional Exchange" if you receive a damaged product.